1. Organize the request by system and assembly

Begin with the equipment manufacturer and model, then identify the relevant support, control block or other assembly. Use the original assembly drawing or parts list as the reference point. A single site may contain equipment from different production periods, so keep serial or configuration information where the equipment records provide it.

Create one inquiry line for each distinguishable item. If two parts share a nickname but have different original references, keep them separate until the technical team confirms equivalence. Clear line-item identification is especially useful when several departments contribute to the spare-parts list.

2. Understand the component families

Specialist longwall suppliers distinguish pilot-operated check valves, pressure-relief or yield valves, control valves and other hydraulic components. The supplied catalogue likewise separates several families. Treat these as an organizing aid, not a guarantee that parts from different systems can be exchanged.

Family in the supplied catalogueUseful inquiry information
Safety valvesOriginal reference and approved pressure-protection requirements
Multi-way valvesAssembly drawing, section arrangement and controlled functions
Check valves / hydraulic locksCircuit position, full model and pilot arrangement where applicable
Valve cartridgesCartridge reference and parent assembly identification
Shut-off valvesConnection layout and required isolation function
Return-line valvesOriginal model, installation location and circuit requirement

Reference: Tiefenbach — Longwall valve component families · Supplied Hydraulic Components Catalogue — illustrated product families

3. Identify what connects the parts

A component request should include its immediate interfaces: the mating port, mounting location, connected assembly and required sealing arrangement. Describe the installation using the existing drawing rather than an improvised verbal description such as “the valve on the left.” Include orientation only with an agreed drawing or photograph reference.

Manifolds and connection arrangements are part of the system context. Tiefenbach describes manifolds used to route hydraulic fluid and organize hose connections within a shield. That context explains why a component cannot be assessed only as a loose item on a purchasing desk.

Reference: Tiefenbach Control Systems — Hydraulics, filtration and manifolds

4. Bring fluid and service records into the inquiry

State the specified hydraulic medium and any equipment-defined requirements for its condition. Do not assume that “hydraulic fluid” means the same formulation in every installation. If an alternative component is proposed, request a compatibility statement for the actual medium and operating conditions.

Filtration and fluid condition are also relevant background. Tiefenbach’s longwall guidance connects contamination control with valve and control-component performance. For a replacement following a fault, attach existing fluid-analysis and filter-service records when available. Do not invent a cleanliness target or change a filtration specification in the purchase order without engineering approval.

Reference: Tiefenbach Control Systems — Hydraulics, filtration and manifolds

5. Build a spare-parts schedule that can be checked

Keep the schedule version visible when new information arrives. If a supplier changes a model or scope, record the change on the relevant line rather than relying on a disconnected email. This provides a clear basis for both the technical reviewer and the person placing the order.

  • Give each inquiry line a unique reference linked to the equipment drawing.
  • Record the original part code exactly, with quantity and assembly location.
  • Distinguish a complete valve bank from a cartridge, seal kit or accessory.
  • Separate confirmed replacements from alternatives awaiting review.
  • List the documents required for each item, including model-specific certificates where applicable.
  • Record required delivery timing and destination separately from the technical specification.

6. Approve the proposed supply as a documented set

Ask for the offered part list, drawings, data sheets and exceptions together. A quotation may be commercially complete while still missing a technical answer. Resolve those open points before ordering, and keep any approved alternative linked to the original requirement.

A purchasing overview cannot authorize changes to a roof-support hydraulic circuit. The responsible equipment specialist must review suitability, safe operating behavior and any implications for the existing approval or maintenance documentation. The purpose of the inquiry is to make that review possible, not to replace it.

Frequently asked questions

Can a common port size establish compatibility?

No. Port size is only one interface detail. Function, sealing arrangement, installation dimensions, operating conditions and the original equipment requirements also matter.

Should I request the whole valve bank or just a cartridge?

Identify the required supply scope from the equipment records and maintenance assessment. Include the parent assembly reference even when only an internal component is being requested.

What if I do not know the original part number?

Provide the equipment and assembly references, drawing position and safely obtained identification photos. Label the item as requiring identification rather than assigning an unverified equivalent.

Turn the checklist into a clear inquiry.

Use your model, drawing revision and application requirements to start the next discussion.

Explore the component families Discuss your equipment requirements

General purchasing information, not equipment-specific engineering approval. Installation, pressure settings, substitutions and maintenance require the responsible specialist and the equipment manufacturer’s procedures.